General Terms and Conditions of Sale
Please read our terms and conditions carefully before placing an order.
1. Company Identification
Trade name: 3D Store Concept
Legal form: Sole proprietorship
SIRET number: 95302471800025
Head office: 142 Rue de Rivoli, 75001 Paris, France
Phone: 06 65 16 01 64
Email: 3dstoreconcept@gmail.com
2. Products
Our products are made on demand using 3D printing. Each part is unique, customized, and specifically designed for the customer.
3. Command
The order is firm and definitive after payment validation. We reserve the right to refuse an order in case of dispute or supply issue.
4. Price & Payment
Prix : Indiqués en euros, TVA incluse. Les frais de livraison sont calculés et ajoutés avant la validation finale.
Paiement : Par Carte Bancaire (Visa, MasterCard), PayPal ou virement. Sécurisé via cryptage SSL. Débit immédiat à la commande.
5. Manufacturing & Delivery
Fabrication
2 to 5 business days.
Shipping
2 to 5 business days after manufacturing.
In case of delivery delay, please contact us promptly.
6. Withdrawal & Returns
Exceptions (Defective/non-compliant product): You have 14 days to contact us at 3dstoreconcept@gmail.com. Return shipping costs will be covered by us.
No standard right of withdrawal
In accordance with Article L221-28 of the Consumer Code, customized/made-to-measure products are neither returned nor exchanged, except in case of defect.
10. Warranty
Exchange or refund in case of manufacturing defect. Does not cover misuse or negligence.
11. Responsibility
We are not responsible for indirect damages or data losses. Slight variations may occur due to 3D printing.
12. Modifications & Applicable Law
The 3D Store Concept may modify these general terms and conditions at any time. It is your responsibility to consult them regularly.